Claire WhitakerBy Claire Whitaker

Updated November 2026

A CenterPoint net metering text message is an automated alert about your home solar account, such as a meter reading, a billing change, or a credit update. This guide shows you how to confirm that a text is genuine, how to enroll in text alerts, and what to do when one arrives. Because net metering accounts involve real money and personal data, always verify notices through your official account before you act on them.

What CenterPoint Net Metering Texts Usually Cover

Utility text alerts for net metering customers tend to fall into a few categories. The exact list depends on your utility account settings, so treat this as a general picture rather than a guaranteed set of messages.

Shopping for one? See our guide: Centerpoint Energy Net Metering Program (2026): Which Should You Choose?.

  • Billing notices: a reminder that a bill is ready or that a payment is due.
  • Outage or service updates: alerts about interruptions that could affect your system’s export.
  • Account activity: confirmation that contact details or payment options changed.

Credit information for exported solar energy usually appears on your monthly bill rather than in a text. For a full explanation of how exported energy is credited, see CenterPoint Net Metering Program: How to Apply and Get Credited.

How to Sign Up for Text Alerts

Enrollment is normally handled through your online account. Look for a notifications or communication preferences section, which is where you can select text messages and choose which alert types you want.

  1. Sign in to your utility account on the official website or app.
  2. Open the profile, settings, or notifications area.
  3. Add a mobile number and confirm it with the code sent to your phone.
  4. Select the alert types you want, such as billing or outage notices.
  5. Save your changes and check your phone for a confirmation text.

If you do not see a notifications option, call the customer service number printed on your bill. Have your account number ready.

How to Verify That a Text Is Legitimate

Scam messages often imitate utility alerts, sometimes claiming that a net metering credit is pending or that your service will be cut off unless you pay. Use these checks before you click any link or share information:

  • Do not tap links that ask for your password, Social Security number, or bank details.
  • Log in to your account directly from the official website or app, not through the link in the text.
  • Compare the message against your bill. A genuine notice will match what your account shows.
  • Call the number on your bill if you remain unsure.

If you believe you have been targeted, report the message to your utility and to the Federal Trade Commission.

What to Do When a Net Metering Text Arrives

Once you confirm a text is genuine, the right response depends on what it says. A billing reminder means you should review the statement, while an outage notice may only require you to check your inverter display. Keep a record of each alert and the date it arrived, since this helps if a credit appears incorrectly later. If a message mentions a change to your net metering terms, read the full notice on your account. For background on why a bill may still look high even with solar, see Why Is My Net Metering Electricity Bill Still High? 6 Causes and Fixes.

Common Mistakes

  • Assuming every text is genuine because it mentions your utility name.
  • Replying with account details to an unsolicited message.
  • Ignoring a text that asks you to confirm a change you did not request.
  • Turning off all alerts and missing important outage or billing notices.
  • Expecting a text to show your exported kilowatt-hours. Check your bill for that data.

FAQ

Can I get net metering credit information by text?

Text alerts usually notify you that something on your account needs attention. Detailed credit amounts are typically shown on your monthly bill or online account.

How do I stop receiving CenterPoint texts?

Open your notification preferences in your online account and remove the text channel or the specific alert types you no longer want.

What if I never signed up but still receive texts?

Treat the message with caution. Verify it through your official account or by calling the number on your bill before you respond.

Conclusion

CenterPoint net metering text messages can keep you informed about billing and service changes, but only when you know they are genuine. Enroll through your official account, check each alert against your bill, and never share sensitive details through a link. Consult your utility directly for questions about your specific net metering contract.

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Claire Whitaker

About Claire Whitaker

Claire Whitaker is part of our editorial team and reviews and edits our home solar guides, checking product details against manufacturer specifications and owner feedback.